At Gonyea, we hold ourselves to the highest standards with every home we build. We take great pride in using high performance materials and superior building techniques to protect your investment. After the completion of your new home, our Warranty Service Division provides responsive service far after your home is complete. We stand behind our quality craftsmanship and outstanding customer service.
Before, during and after construction, we use a cloud-based project management software called BuilderTrend to manage communication and keep information about your home in one place. Each client has a secure account with a login. Your selections, change orders and warranty information are all stored and tracked in the software, and you can access the information anywhere, anytime using your mobile device.
After closing, you’ll keep your BuilderTrend account. If you have a warranty issue or question, you can enter your claim in BuilderTrend. All warranty items are tracked and updated, providing you with current information. There is also a discussion tab that allows you to communicate your questions to our Gonyea team of experts, assuring that you get a timely reply. Emergency contact information is provided for our plumbing, HVAC and electrical partners, so you have 24/7 peace of mind.
Gonyea is proud to be the first builder in the United States to qualify as a Holmes Approved Homes Partner Builder. The Holmes Approved Homes Program allows you to protect your investment by making sure you get a home that’s built right from the ground up. So, what does that mean? Gonyea clients have the exclusive opportunity to have Mike Holmes’ team of inspectors verify your home was built right and to a higher standard. If you’re a fan of Mike Holmes, you can anticipate these inspections go above and beyond the traditional general inspection.
Although he has become a popular television host, Mike Holmes is first and foremost a contractor – one who believes that building to “minimum code” just isn’t good enough. Mike believes you deserve a high performance home that’s energy efficient, healthy, and durable. That’s what Gonyea believes, too. Together, we’re setting a new standard and taking residential construction to the next level.
A MESSAGE FROM GONYEA CUSTOM HOMES:
Our model homes are now open Thursdays-Sundays with social distancing practices in place. Hosted Virtual Visits of our Models and Available Homes are also available.